Michael Duong is an experienced technology professional with a robust background in support engineering and technical customer assistance. Currently serving as an Enterprise Support Engineer 2 at Atlassian since July 2022, Michael has previously held technical support roles at Shippo and Atlassian, where responsibilities included troubleshooting and managing a range of customer issues related to products such as Confluence, Bamboo, and Tableau Server. Michael's career began with positions at Accenture and MomentumSI, after completing a Bachelor of Science in Computer Science from The University of Texas at Austin. Notable skills include system administration, user management, and delivering exceptional customer service across various technical platforms.
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