Mona Trabelsi currently serves as the Head of Account Management for the Americas at Atlassian, starting in November 2023. Previously, at InVision from April 2017 to September 2023, Mona held various leadership roles, culminating as Global Head of Customer Success, and achieved significant recognition for net dollar retention and customer success performance, including multiple President's Club and CSM of the Year awards. Prior experience includes key account management roles at Influitive, EventMobi, and Epik Networks, consistently exceeding sales targets and quotas. Mona's earlier career includes coordinating fund development for Polycultural Immigrant & Community Services and fundraising for McMaster University. Educational credentials include an Honours Bachelor of Arts from McMaster University and a postgraduate degree in Public Administration from Humber College.
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