José Morales Polanco

José Morales Polanco has a diverse work experience, starting with their current role as a Technical Support Engineer at Atom. José joined the company in January 2022 and continues to work there. Prior to joining Atom, José worked at Allied Global as a Customer Service Representative from December 2016 to November 2022. During this time, they gained valuable customer service skills. José also had a role at Google, where they served as a Technical Support Specialist from October 2019 to January 2022. In this position, they specialized in email services within the Google GSuite-Workspace environment, focusing on encryption, authentication methods, email security, and routing paths. José is skilled in handling email traffic, whitelists, and approving IP addresses.

From 2007 to 2011, José Morales Polanco attended the Escuela experimental y de Aplicación Dr. Rodolfo Robles, where they received their Bachiller en ciencias y letras. Following this, from 2012 to 2016, they attended the Universidad de San Carlos de Guatemala, where they pursued a degree in Ingeniería Mecánica and was known as an Estudiante de cierre.