Nicolás Ballesteros Arévalo

Nicolás Ballesteros Arévalo's work experience includes various roles at different companies. Nicolás started working as an Accounting Assistant at a freelance accounting position in August 2014 and continued until July 2015. In September 2020, they joined Autocab Ltd as a Technical Support Engineer for the 1st and 2nd Line, and their employment ended in November 2021. Nicolás then moved on to work at Atom, where they started as a Senior Technical Support from November 2021 to June 2022. Nicolás later transitioned to a role as a Bot Support Agent in July 2022, and quickly progressed to become a Bot Developer in August 2022.

Nicolás Ballesteros Arévalo obtained a Technical's degree in Administrative Assistance from Servicio Nacional de Aprendizaje (SENA) in 2015. From 2016 to 2022, they pursued an Engineer's degree in Electronics Engineering at Universidad Santo Tomás Colombia. In terms of certification, Nicolás has certifications in various fields. Nicolás received certifications in Technical Support Fundamentals from Coursera in March 2021, Scrum Foundation Professional Certificate (SFPC™) from CertiProf in September 2020, and II Networking de Ingenierías Knowing Though Experience from Universidad Santo Tomás in September 2019. Additionally, they obtained certifications in Fundamentos de Data and Pensamiento lógico from Platzi in March 2023, and Desarrollador FullStack y Aplicaciones Hibridas from Fedesoft in November 2018. Lastly, Nicolás received a certification in Service Hub Software from HubSpot Academy in May 2022.