Ed McMahon is a seasoned professional with extensive experience in service delivery and contract management within the IT sector. Currently serving as Program Director at Atos since July 2011, Ed McMahon oversees all aspects of service delivery and contract management for major financial services and insurance clients, acting as the primary interface for customer interactions regarding services, contracts, SLAs, and escalations. Prior to this role, Ed McMahon held the position of Director of Service Delivery at Siemens IT Solutions and Services from February 1999 to June 2011, and served in a similar capacity at MetLife from June 1984 to January 1999, enhancing expertise in information technology along the way.
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