PM

Piyush M.

Global Customer Support & Satisfaction Lead - Commerce at Atotech

Piyush M. has a diverse work experience in customer relations and customer experience roles. They started their career in 2008 at GE Capital, where they held various positions related to customer service and process improvement. In 2017, they joined Indifi as a Senior Manager, focusing on customer experience. In 2019, they moved to Morris Garages India as a Sr. Manager in Customer Relations, responsible for sales and customer satisfaction scores. Currently, they are working at Atotech, a MKS Brand, as the E-Commerce Customer Support & Satisfaction Lead - Global.

Piyush M. has a Master's Degree in Banking & Finance from IBS Hyderabad, which they obtained from 2006 to 2008. Prior to that, they completed a Bachelor's Degree in B.Com from Sri Sathya Sai College, studying from 2003 to 2006. Piyush'shigh school education was completed at Carmel Convent Senior Secondary School, where they studied Commerce from 1988 to 2003.

Additionally, Piyush M. has obtained various certifications throughout their career. In 2023, they obtained certifications in Content Marketing from HubSpot Academy, Program Management Foundations from LinkedIn, and What Is Generative AI? from LinkedIn. In 2020, they completed the Dale Carnegie - Immersion program from Dale Carnegie Training India. In 2016, they received LEAN CERTIFICATION from SBI Card.

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Timeline

  • Global Customer Support & Satisfaction Lead - Commerce

    October, 2022 - present

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