Sandeep Jacob

Sandeep Jacob is a skilled Production Support Specialist at ATPCO since July 2015, providing 24-hour coverage and support for production applications while managing non-production environments and performing scheduled maintenance. Responsibilities include monitoring production tasks, analyzing application issues, collaborating with IT teams for solutions, and mentoring team members. Prior experience includes a role as a Sr. Production Support Analyst at Fannie Mae, where Sandeep analyzed client business processes for automation, and as a Senior Systems Analyst at UST Global, focusing on requirement analysis and system development. Sandeep began professional expertise as a Senior Software Engineer at IBS Software Services, specializing in Oracle SQL and report automation. Sandeep holds a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Mar Athanasius College of Engineering.