Heather Thompson

Heather Thompson is a seasoned professional with extensive experience in customer service and account management. Currently serving as a Customer Success Specialist II at AtriCure, Inc. since August 2025, Thompson previously held various roles at Mammotome, including Service Support Specialist and Sales Support Coordinator, from November 2019 to September 2025. Prior to this, Thompson worked as a Customer Service Representative at KostUSA and as a Customer Service Account Representative at Omya Inc. and Aerotek. A long tenure at Cimcool Fluid Technology included positions such as Account Manager and Customer Service/Lab Technician. Earlier career roles were held at Milacron and The Inkwell. Thompson holds a Bachelor's Degree in Liberal Arts and Sciences from Xavier University, complemented by additional studies at the University of Phoenix and other institutions.