Sumair Pasha

Sumair Pasha has over 20 years of work experience in the travel industry. Sumair currently serves as the Head of Sales and Operations at ATS Travel. Prior to this, they worked at dnata for 15 years as a Customer Relationship Manager, where they managed key accounts, developed operational policies, and ensured high service levels. Before that, they were a Counter Supervisor at ATS Travel for six years, overseeing reservations and ticketing for corporate clients. Sumair also has experience as an Assistant Manager Counter Sales at Explorer Tours & Travels Pvt, Ltd., where they supervised ticketing, itinerary planning, and visa arrangements. Sumair started their career as a Customer Support Executive at SABRE - National Marketing Division, AIR INDIA, providing support and training for travel agencies.

Sumair Pasha completed their Bachelor of Commerce (B.Com.) degree in Accounting and Finance from Bangalore University between 1995 and 1998. Additionally, they obtained several certifications, including "Performance Management: Setting Goals and Managing Performance" from LinkedIn in December 2021, "Critical Thinking for Better Judgment and Decision-Making" from LinkedIn in November 2021, "Coaching Skills for Leaders and Managers" from LinkedIn in October 2021, "Writing Customer Service Emails" from LinkedIn in May 2020, and "Writing Email" from LinkedIn in May 2020.