Andrea Cheney is a seasoned professional in customer care operations and project management, with extensive experience in both leadership and team management roles. Beginning their career with various customer-facing jobs, Andrea developed a passion for enhancing customer experiences. They earned a Bachelor of Science in Psychology from Utah State University, allowing them to explore the motivations behind human interactions. Andrea has held notable positions at DIRECTV and AT&T, where they focused on strategy, performance improvement, and customer loyalty. Currently, they serve as a project manager, emphasizing collaboration and work-life balance while enjoying outdoor activities and family time.
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