Caroline Ellis is a seasoned experience strategist and product leader with a strong focus on human-centered design and operational clarity. They currently serve as the Lead Product Technology Manager at AT&T, where they lead cross-functional initiatives to enhance the Indirect Channel and drive API adoption. Previously, Caroline worked as an Analyst at Phoenician Investment Fund and held multiple roles at AT&T, contributing to revenue growth through the optimization of customer journeys and experience design. Caroline earned a Bachelor of Business Administration in Marketing from Florida International University and an Associate of Arts from Miami Dade College.
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