Dionne Gule is an experienced IoT Solutions Engineer at AT&T, specializing in delivering complex customer solutions for IoT products as the Technical Lead. Since joining AT&T in 2000, Dionne has held various roles including Principal Technical Architect and Senior Network Operations Center Engineer, contributing to technical sales support and network performance management. Notably, Dionne was a Subject Matter Expert for visual voicemail in collaboration with Apple on the iPhone project. Dionne's career began at Voicestream Wireless as a Call Center Representative and included a role as a Nortel Switch Technician at T-Mobile. Educational qualifications include a Bachelor's degree in Ethics from the University of Washington, a two-year Enology Certificate from Washington State University, a Diploma in Psychology from The University of New Mexico, and a Diploma in Military Science from New Mexico Military Institute.