Erica Deas

Erica Deas is an experienced Sales Team Manager in the telecommunications industry, with a demonstrated history of skills in Technical Support, Sales, Customer Satisfaction, and Customer Retention. They earned a Bachelor of Science in Computer Information Systems from Livingstone College and previously served as a Sr Training Manager Delivery. Erica has held positions at AT&T as a Sales Program Execution Lead and Team Sales Manager, where they exceeded sales and customer care metrics, and at Sprint Nextel as a Business Retention Representative focusing on customer retention and support.