Joanna Serafin

Joanna Serafin is an accomplished professional with extensive experience at AT&T from August 2008 to May 2025, serving as National Partner Development Manager, Strategic Account Lead for Global Business Solutions, and Senior Account Manager for Select Accounts. In the role of National Partner Development Manager, Joanna led national channel initiatives while ensuring high operational standards. As Strategic Account Lead, responsibilities included managing a portfolio of Fortune 500 clients, cultivating relationships, driving revenue growth, and overseeing large-scale project implementations. In the position of Senior Account Manager, Joanna focused on account growth, identifying new business opportunities, and maintaining client satisfaction. Joanna holds a Bachelor of Science degree in Business Administration and Management from Northern Illinois University, earned between September 1999 and May 2003.