Kameron Wash

Kameron Wash is the Director of Call Center Operations at AT&T, where they lead strategy development and customer service operations for a workforce of 1,200 international employees. With a diverse background in program management, human resources, and operations leadership, Kameron has successfully driven significant transformations within the organization, including the transition to a cloud-based commissions processing model that generated $1.1 million in annual savings. Kameron also played a key role in implementing a COVID-19 work-from-home program for the Mexico contact center, enabling 81% of employees to work safely at home and avoiding $2.3 million in monthly costs. They hold an MBA in Entrepreneurship and Management Information Systems from the University of Oklahoma and a Bachelor of Science in Biochemistry from Cal Poly San Luis Obispo.