Kaylah Johnson is a seasoned professional with over 13 years of experience in sales, operations, marketing, and product management. They have held various roles, including Lead Product Marketing Manager and Director of Customer Retention & Loyalty at AT&T, where they focused on driving revenue growth and customer engagement through transformative strategies. Kaylah completed a Master of Business Administration in Management & Leadership from Texas A&M University–Central Texas between 2014 and 2016. Their approach to leadership emphasizes empathy and a customer-first philosophy, aiming to create lasting solutions that align with customer needs.
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