Melody Wheeler

Melody Wheeler is an experienced Cyber Security Analyst at AT&T since January 2021, specializing in troubleshooting network devices and firewalls, including Palo Alto and Cisco ASA. Previously, Melody served as a Data Network Engineer at Cisco, focusing on L2 and L3 switches, routers, and BGP troubleshooting, with a strong emphasis on training Tier 1 and 2 Engineers while working on the Bank of America contract. Additional roles include Shipping Specialist at Sanderson Farms, various positions in the food service industry, and a Customer Services Agent at Highwater Group Inc. Melody holds an Associate's degree in Information Technology from Pitt Community College and a high school diploma in Anesthesiologist Assistant from Konak Ibn-i Sina Anadolu Saglik Meslek Lise.