Rodolfo Antonio Z. is an experienced IT professional with a strong background in technical support and systems management. Currently serving as a Senior Specialist in Technical Support at AT&T since August 2022, Rodolfo previously held roles at Arrival as an IT Support Engineer and at Gensler as an Information Technology Support Engineer. With significant expertise in troubleshooting, installation, and maintenance of various IT systems, Rodolfo has consistently achieved high service level agreement (SLA) targets and provided remote support to users across multiple regions. Earlier experience includes senior IT support positions at GE HealthCare Command Center and AT&T Global Services, along with foundational roles at Lebara and Gamestation, further enhancing technical skills and customer service capabilities. Rodolfo holds a degree in Computer Science and certifications in Microsoft Desktop Support.
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