Titus Berchtold is an experienced customer advocate and innovation enthusiast currently serving as the Geschäftsführer at Expedithalle Verwaltungs GmbH since 2015. Previously, they held multiple director roles at AT&T from 2009 to 2014, where they focused on billing operations and project management, establishing impactful teams and driving efficiency through process redesign and automation. With a strong background in operations and team development, Titus has consistently created high-performing operational and service management teams, fostering a culture of continuous innovation. Their expertise spans project management, change management, and digital transformation, reflecting a commitment to understanding and responding to both customer and business needs.
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