Elicia Dow

Elicia Dow is a seasoned professional with extensive experience in client engagement and customer success management, currently serving as a Client Engagement Manager at Atturra since March 2024. Previously, Elicia held various roles at TechnologyOne from 2001 to 2024, including Customer Success Manager, where responsibilities encompassed ensuring client satisfaction, retention, and growth across a portfolio of accounts. Elicia also contributed as a Business Development Manager, focusing on international market strategies and application managed services. Elicia's early career included roles such as Client Executive at LANLUAS LIMITED and Senior Business Systems Analyst for Moreton Bay Regional Council, along with a foundational position as an Application Support Consultant at TechnologyOne. Elicia holds a Bachelor of Business from the University of the Sunshine Coast.