AU Small Finance Bank
Shagun Gupta is a seasoned professional in the banking sector, currently serving as the Service Quality and Escalations Manager at AU Small Finance Bank since August 2022. Prior to this role, Shagun held the position of Area Customer Service & Escalation Manager at Axis Bank from September 2017 to August 2022. Shagun's educational background includes a Post Graduate Diploma in Banking and Services from Manipal Academy of Higher Education (2016-2017) and a Bachelor of Technology (BTech) from Rajasthan Technical University, Kota (2012-2016).
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