Shachar Kedem

Shachar Kedem currently serves as the VP of Operations and Support at AU10TIX, a role commenced in October 2023. Prior to this, Shachar held the position of Chief Customer Officer at Reblaze from August 2022 to November 2023, and Director of Global Service at Bright Machines from February 2021 to August 2022. Earlier experience includes serving as Director of Global Customer Success at Tufin, where responsibilities involved managing a global team of Technical Account Managers and leading customer-facing activities. Shachar also served as VP of Customer Care at Nano Dimension, where the focus was on growth, service consistency, and customer relationship management, and as VP of Support at VisionMap, emphasizing best-in-class customer experience. Other notable positions include Director of Service & Support at Kodak Israel - Leaf and VP of Customer Support Asia at VocalTec, with a consistent track record of enhancing customer engagement, support efficiency, and satisfaction across various organizations.