Paloma Vivanco-Coutts

Paloma Vivanco-Coutts is an experienced professional currently serving as the Digital Channels Manager at Auckland Airport since December 2022, where focus lies on leading the marketing automation strategy amid the return of over 20 million passengers post-pandemic. Previously, Paloma held the position of Head of CRM & Marketing Automation at Solarcity New Zealand from June 2019 to December 2022, contributing to the mission of making solar energy accessible to all New Zealanders. Prior to that, Paloma co-founded Digital INCITE, specializing in Location Intelligence Analytics and IoT Solutions, and served in various roles within the mobile telecommunications sector, including Head of Mobile Telecom Services at PJ Media and Business Development EMEA for Velti Mobile Value Added Services. With a Bachelor of Commerce from The University of Auckland and an MSc in Telecommunications & Business from UCL, Paloma's diverse expertise spans marketing, product management, and business development in the telecommunications industry.