Charlotte Yates

Charlotte Yates is an experienced professional currently serving as an Associate Software Tester at Audacia, having joined in April 2024 as part of the Audacia Academy 2024 Cohort. Previously, Charlotte worked as a Customer Support Engineer at RapidSpike, where significant contributions included rewriting technical documentation, creating Academy courses, and supporting SaaS business operations. Additional experience includes roles as a Business Support Administrator at Asda, an Online Tutor at MyTutor.co.uk, a CAL student ambassador at the University of Birmingham, and an Operations Intern at Columba. Charlotte's educational background features a Bachelor of Arts in English from the University of Birmingham and a Master of Arts in English Literature from the University of Leeds.