Carl Carpenter

Carl Carpenter has extensive experience in customer service and operations management, currently serving as a Zendesk Administrator and Business Analyst at Audacy, Inc. since May 2022. Prior to this role, Carl spent a decade at PerfectServe, where responsibilities included Zendesk administration, quality analysis, workforce coordination, and ultimately, quality assurance management. Earlier career experience includes a position as Third Key Manager at Reebok from August 2007 to May 2013. Carl holds an Associate's degree in Business Administration and Management from Walters State Community College, earned between 2008 and 2013.