Boris Muster

Boris Muster is an experienced IT professional with a diverse background in IT service management and configuration management. Presently serving as IT Configuration Manager at Audemars Piguet since January 2019, Boris oversees the deployment and management of the Configuration Management Database (CMDB) while implementing governance processes. Previous roles include Manager of IT Service Management, where Boris managed teams focused on incident, demand, problem, and change management processes, and an ITSM Consultant at the Universal Postal Union. Boris's earlier experience includes leading global operations at Autodesk's Enterprise Operations Center, coordinating Helpdesk services across the EMEA region, and roles in customer support and technical recruitment.