Carla Ojeda Bautista

Customer Success Manager at Audiense

Carla Ojeda Bautista is a Customer Success Manager and Marketing Specialist with experience in digital marketing, influencer marketing, and event management. Carla has worked with Audiense since 2021, COBA COMMUNICATIONS since 2020, DataBees since 2020, Blue Mango since 2021, ISN Amsterdam - Erasmus Student Network since 2017, and The HEINEKEN Company since 2017. At Audiense, they are a Customer Success Manager. At COBA COMMUNICATIONS, they are the Founder & Content Creator. At DataBees, they are a Customer Success Manager and is responsible for elevating enterprise customer experience in an early stage start-up environment, working with high-growth technology & SaaS companies to identify opportunities, uncover account needs, and upsell value-added services. At Blue Mango, they are a Marketing Specialist and helps brands successfully achieve their branding & performance strategic goals. At ISN Amsterdam - Erasmus Student Network, they are an Introduction Coordinator, Board Member, and PR and Partnership Committee Member. As an Introduction Coordinator, they organized two of the biggest introduction weeks for Amsterdam's two major universities and their 900+ exchange students, and as a Board Member, they collaborated in the development of strategic plans that improved member engagement and boosted the organization's visibility. At The HEINEKEN Company, they were a Marketing Intern (Low and No Alcohol) and supported the LNA Marketing department with project management functions at Heineken's HQ.

Carla Ojeda Bautista's education history includes a Bachelor of Business Administration (English) from Universidad Carlos III de Madrid, obtained between 2013 and 2017; a Bachelor of Business Administration (B.B.A.) from Amsterdam University of Applied Sciences, obtained between 2016 and 2017; an Msc in Corporate Communication from University of Amsterdam, obtained between 2018 and 2019; and a ThePowerMBA program specialising in Digital Marketing from ThePower Business School, obtained between 2021 and 2022. Carla also attended Canterbury School of Gran Canaria between 1997 and 2013. In addition, Carla has obtained three certifications from LinkedIn: Change Management Foundations, Developing Your Emotional Intelligence, and Interpersonal Communication, all obtained in January 2020.

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Timeline

  • Customer Success Manager

    November, 2021 - present

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