John F.

John F. has a diverse range of work experience spanning various industries. Their most recent role was as the Senior Director of Global Sales Engineering & Support at Audinate, where they oversaw support operations for end users and OEM/ISV support. Prior to that, they worked at Schneider Electric in roles such as Global Product Manager, Manager of Global Customer Support, and Global Support Escalations Manager, where they were responsible for customer support and stakeholder management. Before joining Schneider Electric, they worked at Citect Pty Limited as a Senior Support Engineer and at MyNetFone as a Technical Service Team Leader. John also has experience as a Systems Engineer at Symbio Networks and as an Asset & Procurement Coordinator at Nestlé.

John F. completed their Bachelor of Engineering (B.Eng.) degree, with a Diploma in Engineering Practice, from the University of Technology Sydney in 2005. Their field of study was Computer Systems, with a sub-major in Business Management. Moreover, they obtained additional certifications, including Dante Certification Level 1 from Audinate in 2017 and Certified Support Manager (CSM) from Service Strategies in 2012.