Terry Oakley

Terry Oakley, PMP has extensive work experience in different roles and industries. Terry currently works as a Customer Success Manager at AudioCodes since 2023. Before that, they were a Sr. Enterprise Customer Success Manager at Netomi from 2022 to 2023, where they provided guidance and strategic advice to customers for utilizing AI chat services. From 2018 to 2022, Terry worked as a Sr. Enterprise Customer Success Advisor at Apptio, where they managed a customer portfolio and implemented processes for customer success. Prior to that, they worked at Perficient from 2009 to 2018 in various roles, including Project Manager, Systems Analyst, and Senior Consultant, where they managed multiple projects and provided technical education and consulting. Terry also has experience as an Operations Manager at Gamevee.com from 2007 to 2008, where they oversaw day-to-day operations and project management. Terry'searlier experience includes being a Practice Manager and Senior Consultant at Perficient from 1997 to 2007, where they handled systems analysis, project management, and technical education.

Terry Oakley, PMP obtained a Bachelor's of Science degree in Industrial Engineering from North Carolina State University, graduating in 1994. In addition, Terry holds a certification as a Project Management Professional (PMP) from the Project Management Institute, which was obtained in February 2018. Furthermore, Terry achieved the FinOps Certified Practitioner certification from The Linux Foundation in June 2020. There is also an indication of an IBM Certified WebSphere Portal Administrator certification, but no details regarding the month and year of acquisition are provided.