Julio Zilli

Julio Zilli is a highly experienced professional in the field of customer experience and market research, currently serving as the Director General at Auditor Service, a subsidiary of De la Riva Group, since August 2004. With over 20 years of experience across Latin America, Julio Zilli focuses on enhancing client experiences through Customer Experience programs and Mystery Shopping initiatives. Previous roles include serving as a board member of the Mystery Shopping Providers Association in Latin America and holding various directorial positions in market research and consulting firms. Julio Zilli's educational background includes advanced management studies at IPADE Business School and Universidad de 'San Andrés', along with a degree in industrial organization from Universidad Tecnológica Nacional and specialized training in marketing and project evaluation.