Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Software

Augment CXM

Matthew Swanson

Eric Dunn

The leadership team at Augment CXM has a history of working in Silicon Valley, as well as founding and working for tech startups. They have experience as a managing partner, CTO, and graduate student at various companies and universities. The team is educated in computer science and engineering from Carnegie Mellon University and Iowa State University.

Leadership Team

About

Team members