Kiyomi Otani

Kiyomi Otani has over 18 years of work experience in various roles and industries. Kiyomi is currently serving as the VP of Customer & Sales Operations at Augmentir, starting in January 2023. Prior to this, they worked as an Independent Consultant and Advisor for start-ups and small to medium-sized businesses since October 2013.

From February 2019 to December 2021, Kiyomi held the position of Director of Global Programs & Strategic Accounts / Asia Pacific & Japan Business Development Lead at Parsable, a company focused on improving the lives and experiences of frontline industrial workers. Kiyomi also served as the Director of Customer Success from January 2017 to January 2019 at the same company.

Before their time at Parsable, Kiyomi worked as the Senior Director of Customer Success & Customer Analytics at PayWithMyBank from January 2015 to January 2016. Kiyomi was also the Director of Services, Analytics at Model N from May 2011 to September 2013.

Other notable positions held by Kiyomi include Director of Solution Delivery at Lattice Engines, Director of Professional Services at APTARE, Director of Customer Operations at M-Factor, Consulting Manager/Senior Principal Consultant at Oracle (Siebel Systems), and Solutions Architect at Sigma Dynamics (acquired by Oracle).

Throughout their career, Kiyomi has gained expertise in customer success, sales operations, business development, and services management. Kiyomi has worked with a range of industries, including industrial manufacturing, banking, and technology.

Kiyomi Otani has a Master of Arts degree in Economics from the University of California, Davis. Prior to that, they completed a Bachelor of Science in Applied Mathematics and a Bachelor of Arts in Economics at Western Washington University. In addition to their academic achievements, Kiyomi holds certifications as a Certified Flight Instructor for Multi-Engine Instrument Airplane and as a Certified Ground Instructor with Advanced and Instrument ratings, both obtained from the Federal Aviation Administration. The specific years of completion for their degrees and certifications are not provided.