Chethan Kumar S has extensive experience in customer success, having served as Director of Customer Success at Augnito and as Head of Customer Success at Keka HR. Chethan is also the founder of Iris Business Solutions and has worked as a Subject Matter Expert in Customer Success at Freecharge, as well as an Interactive Social Media Advisor at [24]7. Chethan holds an MBA in Business Analytics and Decision Making from the National Institute of Business Management (NIBM) and a Product Management Certification from the School of Product Management and Business Analyst.
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