Mark Nardin is an experienced professional in customer service and operations management, currently serving as the Director of Customer Service at Augustinus Bader since July 2022. Previous roles include Head of Membership Operations at Checkatrade.com, Efficiency and Service Improvement Programme Manager at the Pension Protection Fund, and various leadership positions at Domestic & General, Addison Lee, Burberry, Ford Retail Group, Loot, Barclays Bank, and the Office of Fair Trading. Mark holds a Bachelor's degree in Geographical Sciences from the University of Worcester and has demonstrated expertise in managing large teams and improving service efficiencies in multi-channel environments.
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