Troy’s portfolio of roundtables includes Bank Fraud Control, Internal Fraud, CISO, Customer Experience and Complaints, Deposit Operations & Business Process Automation, and Vendor Management.
Troy brings with him 30+ years in the financial servicing industry serving in a variety of roles including branch operations, call center management, IT Management, Product Management and most recently Fraud Strategy and Operations while at Bank of America and USAA. Troy has a BS degree in Management from Wayland Baptist University and is a Certified Fraud Examiner (CFE).
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