Lisa Gordon

Lisa Gordon has extensive experience in customer service and project management, currently serving as a Customer Service Professional at Aurora LLC since August 2020. Prior roles include Customer Service Specialist III at ITW EF&C, where a successful transition to hybrid work enhanced team efficiency by 25%, and Project Manager at US Pack, overseeing multifaceted projects and customer onboarding. Earlier experience includes a Customer Service Professional position at Performance Polymers, where relationships with customers were nurtured and sales increased by 4% through trend identification. Lisa holds a B.S. in Information Technology, with a minor in Business Administration, from the University of Massachusetts Lowell, completed in 2023.