Steven Zimoski is a seasoned professional in customer success and operations management, currently serving as a Customer Success Manager for Scaled Strategy at Aurora Solar since November 2022, focusing on program development, process improvement, and data-driven results. Prior experience includes managing corporate customer success at Subway, where operational efficiencies were improved by reducing labor costs by 22%, and leading a successful customer experience program during a significant $5 million rollout at Carnival Cruise Line. Additionally, Steven held a role as a Customer Support Specialist at Wells Fargo, excelling in communication and customer satisfaction. Steven earned a Bachelor of Arts degree with a minor in Entrepreneurial Studies from Northern State University in 2014.
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