Customer and Service Management

The Customer and Service Management team at Aussie Broadband actively ensures that all customer interactions and services provided are of the highest quality. This team is responsible for managing and improving customer support operations, overseeing the recruitment and development of the support staff, and fostering strong relationships with residential, business, and wholesale partners. They aim to deliver excellent customer experiences, drive continuous improvement, and uphold Aussie Broadband's values of transparency, innovation, and community impact.