Aussie Broadband is in business to change the telco game.

We're a rapidly growing internet service provider with a reputation for providing high-quality internet, transparent customer service and a great place to work. We are proud to have an all-Australian based support team, and don't need to go offshore. We believe it is possible to work smarter, not harder, and keep jobs locally.

We've evolved from a start-up in a lounge room in Morwell, later merging with Westvic Broadband, and now listed on the ASX.  We are the fifth largest provider of NBN services across Australia.

We offer a range of services across the residential, small business and enterprise segments, wholesale and white label segments. Aussie Broadband is also well-known for operating a quality network, with the rollout of our own fibre network across Australia underway. 

We not only challenge the game in telco, but also other games worth playing - like a focus on inclusion, values that live within the business rather than on the walls, how a rapidly growing company can still feel like a family, how we can make our communities better, and how a regional business can make a national impact.


Telecommunications

Aussie Broadband

The Dandenong South office focuses on customer services, business support, technology solutions, and people management.

Dandenong South

The Burswood office focuses on providing advanced telecommunications and digital support services to enhance customer experience.

Burswood

Aussie Broadband's headquarters in Morwell, Australia

This department focuses on designing, implementing, and maintaining complex system infrastructures to support enterprise IT solutions.

Systems Engineering

The Software Development team at Aussie Broadband is responsible for designing, developing, and maintaining the company's internal and customer-facing software applications. They work on creating solutions that enhance customer experience, improve service delivery, and support the company's innovative telco services. The team plays a crucial role in ensuring the stability, security, and scalability of Aussie Broadband's software systems, enabling the company to deliver high-quality internet services and transparent customer support.

Software Development

This department focuses on the design, implementation, and maintenance of network systems and services, ensuring optimal performance and security.

Network Operations

The Business & Sales Operations team at Aussie Broadband drives growth and operational excellence by managing and developing business accounts, leading technical and customer support, and overseeing sales strategy and execution. This team ensures seamless integration of customer solutions, supports recruitment and retention efforts, and nurtures partnerships in various market segments to maintain the company's standing as a leading internet service provider in Australia.

Business & Sales Operations

This department is responsible for managing and maintaining cloud infrastructure solutions and services.

Cloud Infrastructure

The Customer and Service Management team at Aussie Broadband actively ensures that all customer interactions and services provided are of the highest quality. This team is responsible for managing and improving customer support operations, overseeing the recruitment and development of the support staff, and fostering strong relationships with residential, business, and wholesale partners. They aim to deliver excellent customer experiences, drive continuous improvement, and uphold Aussie Broadband's values of transparency, innovation, and community impact.

Customer and Service Management

This department provides assistance and solutions to customer inquiries and issues, ensuring a high level of service and satisfaction.

People (5)

Jobs (0)

Other teams

Software Development

Network Operations

Business & Sales Operations

Cloud Infrastructure

Customer and Service Management

Customer Support Services