Jennifer Floyd

Director, Customer Care Services at Austin Energy

Jennifer Floyd has over 20 years of work experience in various roles. Jennifer started their career at Edcor in 1997 as the Manager of Operations, where they worked for 10 years. In 2007, they joined Aditya Birla Minacs as an Operations Manager and later became the Site Director. Jennifer worked at Aditya Birla Minacs until 2014. Since then, they have been working as the Director of Customer Care Services at Austin Energy.

Jennifer Floyd earned a Bachelor of Science (BS) degree in Business, Management, Marketing, and Related Support Services from Wayne State University, completing their studies between 2000 and 2018. Additionally, they obtained certifications in "Become a Chief of Staff" and "Leading in Crisis" from LinkedIn, with the year of completion for each certification not specified.

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Timeline

  • Director, Customer Care Services

    June, 2014 - present

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