Jessica Sass

Jessica Sass is a skilled Customer Experience Manager at Austral Education Group since April 2022, overseeing client care and coordinating cross-departmental deadlines while analyzing client feedback. With prior experience as a Marketing Manager at Luminello, Inc., Jessica led marketing initiatives to enhance brand visibility in the electronic medical records sector. Earlier roles include a Client Care & Educational Materials Specialist at Austral Group, an Operations Assistant at Liz Caskey Culinary & Wine Experiences, and various positions in wine-related businesses, showcasing a versatile background in customer service, marketing, and education. Jessica holds a Master of Arts in Global Diplomacy from SOAS University of London and multiple degrees in Anthropology, Latin American Studies, and Sommelier Certification.