Amal Joy is a seasoned professional with extensive experience across various roles in data analysis, business consulting, and reporting. With a strong background in technology and analytics, Amal has worked at prominent organizations, including IBS Software Services, ProQuest Consulting, and Infrastructure NSW, contributing to projects related to Salesforce, Tableau CRM, and data analytics. Amal's expertise encompasses insights management, market research, data cleaning, and feature engineering, supporting clients in Australia, New Zealand, and Singapore. Education includes a Master's Degree in Operations Management and Supervision from Indira Gandhi National Open University and a Master's Degree in Analytics from RMIT University. Currently, Amal holds the position of Senior Salesforce CRMA Analyst at Australia Post in Melbourne, Victoria.
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