Anthony Perry

Anthony Perry is an experienced executive with a strong background in customer experience and operations management within the financial services and retail sectors. Currently serving as the Head of Consumer, Community & Customer Care at Australia Post since January 2022, Anthony has a proven track record of inspiring exceptional customer service, driving operational efficiency, and developing innovative customer experience principles across business lines. Prior roles include leadership positions at Coles online and Coles, where significant contributions to customer contact strategy and operational excellence were made. Anthony's expertise extends to previous roles in strategy and assurance at UBank, where remarkable customer satisfaction metrics were achieved, as well as consultancy positions at Tesco Bank and Avenue Lettings & Homes. Anthony’s career began at Egg, the world's largest pure online bank, and Banco Santander, further showcasing a commitment to enhancing customer service and operational strategy in various organizations. Educational qualifications include a BTEC in Business Studies from Wolverton College and additional studies at Warwick Business School.