Julia Downes

Julia Downes is an accomplished professional with a robust background in service and content design, currently serving as a Senior Service Designer and Senior Content Designer at Australia Post since May 2022. Prior to Australia Post, Julia held the position of Content Designer at Sustainability Victoria from September 2021 to May 2022, and worked as a Digital Content Producer at Open Universities Australia between June 2020 and September 2021. Julia began her career at IE Digital, where roles included Content Producer and Digital Product Coordinator for Visit Victoria from April 2018 to June 2020. Julia's experience also encompasses a brief internship in Cultural Research and Brand Strategy at The Lab Insight & Strategy in early 2017. Julia holds a Bachelor's Degree in Business with a focus on Psychology from Monash University.