Shilpi Mathur is an experienced Business Analyst with a diverse background in technical analysis and project management across multiple industries. Key roles include Technical Business Analyst positions at Gentrack Ltd and Heartland Bank, where involvement in the Whanake Programme aimed at digital transformation highlighted expertise in Agile methodologies and enhancing user experiences. Additionally, experience as a Senior Business System Analyst at Accessable and roles at Genesis and Fiserv demonstrate a strong foundation in business analysis and stakeholder engagement. Currently, Shilpi serves as a Digital Business Analyst at Australia Post, focusing on customer digital journey initiatives.
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