Tommy Ly

Tommy Ly is an accomplished Platform Manager for Parcel Tracking and the AusPost App at Australia Post, where responsibilities include agile product ownership, end-to-end product delivery, and feature prioritization through data insights and customer research. With experience as an Associate Delivery Producer, Tommy has contributed to delivering digital experiences for various services, engaging cross-functional teams to define objectives and ensure successful project outcomes. Additionally, as a Digital Accessibility Producer, Tommy led initiatives to ensure compliance with WCAG 2.0 standards, enhancing usability for customers with disabilities. Previously, Tommy served as a Junior Infrastructure Architect at Coles, producing high-level IT architectures and managing vendor engagements. Educational qualifications include a Bachelor's Degree in Business Information Systems from Monash University and a Victorian Certificate of Education from Balwyn High School.