The Australian Postal Corporation, operating as Australia Post, is the government business enterprise that provides postal services in Australia.

Consumer Services

Australia Post

Australia Post's headquarters in Melbourne, Australia

This department focuses on defining and overseeing the processes and standards to ensure effective governance across operations.

This department is responsible for managing client relationships, driving sales, and ensuring customer satisfaction across various account levels.

This department focuses on analyzing business needs and processes to provide insights and solutions that enhance operational efficiency and strategy.

This department coordinates and manages postal operations, ensuring the effective delivery and handling of mail and parcels.

This department oversees the planning, execution, and completion of projects, ensuring they meet organizational goals and deadlines.

This department oversees delivery and operational processes, ensuring efficient engineering practices and project implementation.

This department handles all inquiries, support, and assistance for customers to enhance their overall experience and satisfaction.