Australian Payments Plus
Jon Farrell is a Senior Change Manager with extensive experience in leading change management initiatives in various financial institutions such as Australian Payments Plus, Westpac Group, and Commonwealth Bank. Jon holds a Master of Business Administration, a Certified Financial Planner certification, and has a background in financial planning and insurance management. Jon has successfully led programs such as Customer Service Remediation and CommInsure Sale to AIA, demonstrating their expertise in driving strategic change within organizations.