Sam Bhandari

SAM Bhandari is a skilled professional with extensive experience in the banking and finance sector. Currently serving as 2IC at ARL Collect Pty Ltd since March 2019, SAM oversees a team of 12 collectors for a portfolio involving top three Australian banks. Prior to this role, SAM worked as a Customer Service Officer, managing collections for personal loans and credit cards, which included handling high volumes of inbound and outbound calls. Earlier experience includes serving as a Collections Officer at Milton Graham, where SAM managed a portfolio for roads and utility clients and consistently achieved daily set targets and KPIs through effective call management.