Ama K.

Ama K. is a proficient leader currently serving as an APS 6 Service Delivery Team Leader at the Australian Taxation Office since January 2023, where responsibilities include guiding teams to enhance client service through coaching, performance management, and training. Prior to this role, Ama worked as a Senior Commercial Officer at Ghana National Gas Company Limited, focusing on market research and customer identification. Experience at the Australian Taxation Office spans various roles including APS 6 Administration Officer and APS 4 Service Delivery Officer, emphasizing digital product integration and staff development. Earlier career highlights include positions at NAB and Westpac, alongside internships at Nyaho Medical Centre and CHRAJ, complemented by an extensive educational background with multiple degrees in Business Administration, International Relations, and Accounting from CQUniversity and Bond University.